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Refund & Return Policy

Effective Date: May 20, 2026

We want you to love your purchase from The Fox & Pheasant

Due to the unique and often antique nature of our inventory, all vintage and

one-of-a-kind items are sold as-is and may show signs of age or character.

Returns

Eligible returns must be requested within 14 days of delivery.

Items must:

  • Be unused

  • Be in original condition

  • Include original packaging when possible

Non-Returnable Items

The following items are non-refundable:

  • Custom upholstery projects

  • Made-to-order furniture

  • Personalized items

  • Final sale merchandise

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item.

Refund Processing

Approved refunds will be issued to the original payment method after the item has been received and inspected.

Return Shipping

Customers are responsible for return shipping costs.

114 E Main St Boyce VA 22620       Phone 540-837-5589

Wed - Sat 10am to 5pm         Sun 12pm to 5pm

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